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 Rest Assured
Order in complete confidence
MagneCare uses a fully secure Version 3, SSL (Secure Socket Layer) system with 128 bit encryption that allows you to order directly from our web site with full confidence.
The secure transaction area will fully protect your credit card information. (You will recognise this by the padlock icon.)
The person responsible for security is Barry Dench, Managing Director, MagneCare. Send an email to him directly regarding any concerns you have regarding security.
When you have selected the products you need, just press the “Add to Order” button to put the item in your shopping basket. You can look at what you have in your basket by pressing this button. 
If you live in the UK (or have a UK bank account), we also accept cheques drawn on a UK bank. CLICK HERE for a printable order form that you can send to us.
We accept orders over the telephone, by fax or E-mail using the following credit and debit cards.
 
Currency Converter for all non-UK customers
If you live outside the UK, e-mail me with your address and I will quote for delivery. Delivery Times
Most items are shipped within 7 days from receipt of your order but please allow upto 14 days for receipt.
Please allow upto 21 days for items that are manufactured to order e.g. magnetic pads.
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Write, call or fax Barry & Sara Dench at:-
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MagneCare,
2 Knights Cottages, Brookside Road
Bransgore, Christchurch
Dorset, BH23 8NA UK
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Telephone
UK - FREEFONE 0800 652 8147
Overseas +44 1425 672340
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Fax
UK 0870 141 0459
Overseas +44 870 141 0459
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Our lines are open 9am to 6pm Monday to Friday
10am to 4 pm Saturday
All calls are at the national standard rate
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Terms and Conditions of Sale
(in accordance with THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000)
This contract does not effect your statutory rights.
Our normal payment terms are credit card payment at the time of order via the Internet, credit card or cheque payment with a written order by post. Other payment methods will be considered on an individual basis.
Prices for all goods and the shipping costs are shown on our website and in our price list. All Prices and shipping costs are in Pounds Sterling. Shipping costs are to United Kingdom postal code addresses. Outside the UK we will supply individual quotations for shipping cost.
An acknowledgement of orders placed via our website will be sent, confirming the item(s) purchased, the price(s) and shipping cost, the invoice (and delivery)address, and an indication of delivery time.
This contract allows you the right to a cooling off period of seven (7) working days during which you may cancel your order for any reason. The seven working days starts the day after receving the goods.
The regulations require the consumer to confirm a cancellation in writing by e-mail, fax or by post within the seven working days of receipt of the goods. The regulations also require the consumer to take "reasonable care" of the goods that have been supplied. If you exercise your right to cancel, MagneCare requires you to return the goods and pay for the cost of return.
In the event of cancellation within the cooling off period, a full credit card refund or repayment will be made within 30 days of the date of notice of cancellation.
No substitute goods will be supplied without prior consultation and acceptance by the purchaser.
Complaints Procedure
MagneCare endeavours to respond to all complaints within 5 working days. We will advise you how long we expect it will take to resolve the complaint and keep you informed througout the process.
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The Magnet therapy centre, magnetic therapy, magnetic therapy products,
pain relief advice, wellness information, natural healing energy
The name ©MagneCare, the term ©“Therapy with Magnets” and the
content of these pages are the copyright of Barry Dench AD 1996 - 2008
Last site update 29th May 2008
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